Definitions
Customer. The business or organization using Fiscov services.
Personal Data. Any information relating to an identified or identifiable individual.
Processing. Any operation performed on personal data including collection, storage, organization, transmission, or deletion.
Scope
Fiscov processes customer data solely for the purpose of providing the services requested by customers.
Customer Responsibilities
Customers are responsible for:
- Ensuring lawful collection of data
- Obtaining necessary consents
- Complying with applicable privacy laws
Fiscov Responsibilities
Fiscov agrees to:
- Process data only as necessary to provide services
- Implement appropriate security measures
- Restrict access to authorized personnel
- Assist customers with reasonable privacy requests
Security Measures
Fiscov maintains technical and organizational safeguards designed to protect personal data against unauthorized access, disclosure, alteration, or destruction.
Subprocessors
Fiscov may engage third-party service providers to assist in delivering services. Examples may include:
- Cloud infrastructure providers
- Analytics providers
- Customer support providers
- Payment processors
- Banking and financial integrations
All subprocessors are required to maintain appropriate safeguards.
Data Retention
Data is retained only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
Data Deletion
Upon account termination, customers may request deletion of their data subject to legal retention requirements.
International Transfers
Where applicable, Fiscov will implement reasonable safeguards for cross-border data transfers.
Contact
Questions regarding this DPA may be directed to privacy@fiscov.com.